Q: How to Order SamplesA: Create or log in to your MyRenesas account with a company email address. You need to be logged in to place a request.
An official company email address is required to process the sample order.
Personal or free email domains such as @gmail.com, @hotmail.com, and @yahoo.com will not be accepted.
To request a sample, go to the product page and locate the product options table. Use the "Request" link next to an available part to add it to your request.
To check availability across all parts, please visit the Check Product Availability page.
If a sample is not available for your chosen part, you can purchase it through the product page or check our Sales and Distributor Network.
To complete your request, view your samples request to complete the samples request form.
All mandatory fields must be completed in the samples request form. Required fields cannot be left blank or completed with placeholder characters (spaces, *, /, or other symbols).
Please ensure the information you provide is valid and accurate, such as shipping address, contact details, and company name. Requests with incomplete or invalid information may be delayed or rejected.
You will receive an order number and a confirmation email.
Sample shipment processing and delivery timeline may depend on inventory availability.
Q: Sample Ordering & Shipping PoliciesA: Quantity limits vary by product. You will be notified if you reach the maximum quantity.
There is no fixed limit on how often you can order, but frequent requests may be reviewed.
Shipping is available for select countries. The customer support team will notify you during the request process if shipping to your country is restricted.
Some countries may require extra information to complete the sample request form.
Certain product categories may not offer samples or may require you to contact a sales representative directly.
This may apply to ex-Dialog/GreenPAK products.
Q: Can I edit or cancel my request after submission?A: Once submitted, requests cannot be amended. For any corrections, the existing request must be canceled. Please contact the REA Sample Helpdesk to request a cancellation and resubmit a new order with the correct information.
Q: Who should I contact for further assistance?A: Please contact the REA Sample Helpdesk at [email protected]